BOOKING AND CANCELLATION POLICY
Thank you for choosing our restaurant. To ensure the best experience for all guests, please read our reservation policy below.
Reservation Policy
We recommend making a reservation in advance to secure your preferred date and time. Please note weekend bookings can fill up fast.
To help us provide the best dining experience for everyone, please arrive within 15 minutes of your booking time. If you are running late, please let us know as soon as possible.
Weekend Requirement: All bookings on Friday, Saturday and Sunday require a set menu to be chosen. Set menus are not mandatory for guests under 14 years of age.
Please note that unless the whole table has been booked out (16 pax) you may have to share the teppanyaki table with other booking especially when it is busy. 8 people can sit comfortably around either side of the teppanyaki table.
Final guest numbers should be confirmed at least 24 hours before your reservation. Reminders to confirm reservations will be sent out beforehand, failure to confirm your reservation with us may result in us cancelling it or charging a $30 per head no-show fee.
Reservation number changes are subject to availability and should be requested as early as possible. Please note that last minute (within 24-hours of reservation) number increase requests that cannot be honoured due to seating availability, resulting in cancellation by the customer is considered cancelling within the 24-hour window. This may result in a last-minute cancellation charge of $30 per head.
Large group booking (Groups of 8+)
Cancellation & No-Show Policy
No-Show Fees: If your group size decreases by more than 2 guests without 24-hour's notice, a $30 fee per missing guest may be charged to the card on file.
If you do not arrive for your reservation and do not notify us in advance, it will be considered a NO-SHOW.
We appreciate your understanding and cooperation. These policies help us manage reservation fairly and provide the best dining experience for all our guests. We look forward to seeing you soon.